If you’ve been using the Cireson Service Manager Portal (SMP) and Microsoft Service Manager (SCSM) for some time now, you might be wondering how to take these products to the next level. Whether you’re interested in developing custom solutions, integrating with other systems, or wanting to optimize your SMP/SCSM administration skills, join us for this deep-dive session into both products.
In these sessions, we will cover:
- Deep-dive into the architecture and databases of both the Analyst Portal and SCSM
- Type projection creation and usage
- Custom Portal tasks, pages, and forms
- Interacting with the Portal’s API
- Custom reporting
- Usage of the Lifecycle Management App for staging/production environments
View a sample agenda here.
How to Get Started:
Fill out the form or email firstname.lastname@example.org to learn more, inquire about group discounts, or discuss custom training options.