This two-day, instructor led course is designed for your entire IT team. Delegates will learn how to fully utilize the Cireson Team Edition to do more with Microsoft. Topics include:

  • Portal for Service Manager overview
  • Creating & managing work items
  • Console apps overview
  • Installation & portal upgrades
  • Reporting & security
  • Building a service catalog
  • Overview of workflows within SCSM
  • Overview of CAM Workflows and SCSM Fundamentals
  • Overview of software and hardware assets

View a sample agenda here

How to Get Started:
Fill out the form or email team@cireson.com to learn more, inquire about group discounts, or discuss custom training options. 

 

 

 

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