This two-day, instructor led course is designed for your entire IT team. Delegates will learn how to fully utilize the Cireson Team Edition to do more with Microsoft. Topics include:
- Portal for Service Manager overview
- Creating & managing work items
- Console apps overview
- Installation & portal upgrades
- Reporting & security
- Building a service catalog
- Overview of workflows within SCSM
- Overview of CAM Workflows and SCSM Fundamentals
- Overview of software and hardware assets
View a sample agenda here.
How to Get Started:
Fill out the form or email firstname.lastname@example.org to learn more, inquire about group discounts, or discuss custom training options.